Freedom Bank of Southern Missouri now has a newly enhanced encrypted portal for secure emails for customer protection and data protection. Find more information about our secure customer emails here.
Security Update (Winter 2020):
Freedom Bank of Southern Missouri has confirmed that one of our data vendors, American Bank Systems (ABS), was victimized by a cybercriminal where certain systems of ABS were infected with malware, resulting in a data breach. Although there is no evidence of identity theft or fraud as a result of this incident at this time. Freedom Bank takes the protection of customer information very seriously, so we have proactively increased security on all existing accounts through heightened monitoring and extra verification steps for our valued customers.
- Who Was Affected? Not all Freedom Bank customers’ information was part of the ABS breach. ABS has attempted to send a letter to all customers affected by the breach. If you are not sure whether you received a letter or have other questions, you can contact the ABS hotline at the number below.
- What Should I Do If My Data Is Part of the ABS Breach? There is currently no evidence of identity theft or fraud as a result of the ABS breach, and Freedom Bank has already increased security on all accounts. If customers want additional protection, the letter from ABS includes steps they can take to enhance monitoring of their personal information at no cost and a hotline to call with questions.
- Our Commitment to You: At Freedom Bank, we care deeply about our customers and will always prioritize the protection of your personal information. We invest in experienced staff and implement a forward-facing approach to keep customers safe by offering many checking accounts with features that enhance monitoring and security. We acknowledge that threats grow more sophisticated each day and will continue to focus on safeguarding your information.
- Freedom Bank is appreciative of all our customers and will provide updates as more information becomes available about the ABS data breach. If you have questions in the meantime, please don’t hesitate to contact the ABS hotline at 1-855-914-4705 or your local Freedom Bank branch if you could benefit from additional assistance.